RightCrowd Status

All Systems Operational

About This Site

Welcome to the status page for RightCrowd Presence Control Cloud. Any interruptions and planned maintenance will be posted here.

EU Operational

Dashboard & API Operational

US Operational

Dashboard & API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 30, 2020

No incidents reported today.

Nov 29, 2020

No incidents reported.

Nov 28, 2020

No incidents reported.

Nov 27, 2020

US Social Distancing Reporting down

Resolved - This incident has been resolved.
Nov 27, 16:40 UTC

Monitoring - Service is back up and running. We have added resources to the US graph database. We are monitoring closely.
Nov 27, 15:06 UTC

Investigating - The Social Distancing and Locations tabs in the US Dashboard are not working and return an error message. This is due to a problem with the underlying Graph Database. We are investigating the problem.
Nov 27, 14:20 UTC

Maintenance window for the upgrade to release 1.22.

Completed - The upgrade to release 1.22 has finished successfully.
Nov 27, 08:41 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 07:30 UTC

Scheduled - During this maintenance window we will be performing the upgrade to the Presence Control, Social Distancing and Contact Tracing services. Short service interruptions might occur.
Nov 27, 07:30 UTC

Nov 26, 2020

No incidents reported.

Nov 25, 2020

No incidents reported.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.

Nov 17, 2020

No incidents reported.

Nov 16, 2020

Increased API response times, failing API calls

Resolved - This incident has been resolved.
Nov 16, 18:21 UTC

Update - We are continuing to monitor for any further issues.
Nov 16, 18:05 UTC

Monitoring - We identified that the resources on the DB were low. We increased the DB resources and are currently monitoring the deployment.
Nov 16, 17:00 UTC