All Systems Operational

About This Site

Welcome to the status page for RightCrowd Presence Control Cloud. Any interruptions and planned maintenance will be posted here.

EU Operational
Dashboard & API Operational
US Operational
Dashboard & API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 30, 2020

No incidents reported today.

Nov 29, 2020

No incidents reported.

Nov 28, 2020

No incidents reported.

Nov 27, 2020
Resolved - This incident has been resolved.
Nov 27, 16:40 UTC
Monitoring - Service is back up and running. We have added resources to the US graph database. We are monitoring closely.
Nov 27, 15:06 UTC
Investigating - The Social Distancing and Locations tabs in the US Dashboard are not working and return an error message. This is due to a problem with the underlying Graph Database. We are investigating the problem.
Nov 27, 14:20 UTC
Completed - The upgrade to release 1.22 has finished successfully.
Nov 27, 08:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 07:30 UTC
Scheduled - During this maintenance window we will be performing the upgrade to the Presence Control, Social Distancing and Contact Tracing services. Short service interruptions might occur.
Nov 27, 07:30 UTC
Nov 26, 2020

No incidents reported.

Nov 25, 2020

No incidents reported.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.

Nov 17, 2020

No incidents reported.

Nov 16, 2020
Resolved - This incident has been resolved.
Nov 16, 18:21 UTC
Update - We are continuing to monitor for any further issues.
Nov 16, 18:05 UTC
Monitoring - We identified that the resources on the DB were low. We increased the DB resources and are currently monitoring the deployment.
Nov 16, 17:00 UTC